Dear <#FirstName> <#LastName> A loan that you requested: Loan Title: <#LoanTitle> Loan Author: <#LoanAuthor> TN: <#TransactionNumber> was available in the local libaries and it has been processed by the Interlibrary Loan staff. As per your instructions regarding your preferred loan delivery method, it is now available for pickup in the Interlibrary Loan office. Interlibrary Loan office hours are <#BorrowingHours>. Thank you for using Interlibrary Loan and <#SystemName>. Questions and comments regarding Interlibrary Loan policies and procedures may be directed to <#GeneralEMailAddress> Our office phone number is <#GeneralPhone>. Your phone number is: <#Phone>